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NOW Profit Margin

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In Q1'26, ServiceNow's (NOW) Gross Margin stood at 75.1%, reflecting a decline from the previous quarter's 76.6%. Operating Margin was 13.3%, showing a recovery from Q4'25's 12.4%, while Net Profit Margin reached 12.4%, up slightly from 11.2% in the prior period. Over the period from Q2'23 to Q1'26, Gross Margin exhibited an overall upward trend, rising from 78.1% to a peak of 80.0% in Q1'24 before stabilizing around 77-79% and then declining to 75.1% in the latest quarter, indicating potential pressures on cost efficiency. Operating Margin displayed volatility, fluctuating between 5.4% and 16.8% with notable peaks in Q3'24 (14.9%) and Q3'25 (16.8%), but ending at 13.3% after a dip in Q2'25 (11.1%). Net Profit Margin showed a general improvement from an initial 48.6% outlier in Q2'23 to more consistent levels around 10-15%, with the Q1'26 value of 12.4% suggesting resilient profitability amid operational ups and downs.